Grafton is committed to best practice in all trading areas. As a supply chain partner we work closely with our customers from the outset to understand their objectives and devise a solution tailored to their needs.
We will help our public sector clients meet the government’s improved efficiency targets and ensure that they enjoy the benefits of partnering through our Supply Chain Solutions.
With Grafton, the supply chain process involves individuals who specialise in this area. We establish key performance indicators (KPIs) that are simple, clearly defined and easily measured. Constant review helps identify strengths and weakness and provide a platform for continuous improvement.
We have chosen those suppliers whose level of customer service matches our own. Our combined strengths ensure quality products, services and a high level of expertise from all members of the procurement team.
Grafton advocates that, central to a successful partnership, are a thorough understanding of each other’s business, structured account management, good communication and an open and honest approach to the working relationship.
Partnering with GMGB will reduce expenditure and timescales while increasing customer satisfaction and service quality.