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Hyde Housing

Hyde Property Services (HPS) is the Hyde Groups own direct labour organisation. Hyde Property Services team ensures Hyde meets its legal and regulatory obligations with regards to housing stock. The team also works with our in-house service provider Hyde Property Services (HPS) - to carry out responsive repairs, planned improvement work and gas servicing for 30,000 of our homes across the south and south-east of England.

Buildbase currently supply Building, Electrical, and Plumbing materials via a managed store and delivery service, covering the South of England.

Scope of supply

One of Hyde's requirements was to revolutionise how they procure and recieve building materials. To achieve this, they required a managed store with van stock solution, supported by efficient delivery processes across the South of England.

Buildbase's solution to these requirements was the delivery of a one-stop-shop solution - combining Buildbase, Electricbase and Hirebase - to operate under one roof.

Through internal discussion with the Group, it was determined that the most efficient solution would be through direct delivery of materials, which now forms 99% of the contract.

Deliveries are fulfilled through our onsite Rapid Response Vehicles, ensuring all materials are delivered within 1 hour, to the required sites. Stores staff process orders through multiple channels: PDAs, email, online portal, or the dedicated phoneline. Van stocks are replenished daily, to keep in line with Hyde’s dynamic schedule.