Since its formation in July 2002, Weaver Vale Housing Trust have built and maintained over, 6,000 affordable homes in Northwich, Winsford, Frodsham, Helsby and outlying rural areas. They build dwellings to cater for all ages and as such require solutions to ensure we provide value for money and high quality service to suit all their customers.

Huws Gray Supply Chain Solutions have been supplying building, electrical, gas and plumbing materials to Weaver Vale Housing Trust since 2008.

Some of the key aspects and reasons for the success of the partnership are:

• Trading through the central location of our Northwich Buildbase site. Weaver Vale stores was moved into the branch at the mobilisation stage, upon their request.
• Regularly reviewing KPI’s. These include: Core Range Availability Number of Stock Outs Specials Ordered In-full-on-time Deliveries’ Operatives feedback on service levels
• A dedicated partnering and account manager, to ensure all work is progressing.

Proactive monthly review meetings that discuss:

• • Product innovation
  • New sites
  • Industry news
  • KPI’s
• Actively proposing and sourcing alternative products, including our quality own brand – Suregraft, where we are able to provide excellent savings in cost and/or time. Successful examples of this approach include: Supplying larger bathroom tiles, that are quicker to fit, providing an overall saving through reduced labour output. Changing external doors to a pre-primed finish, so decorators don’t have to spend time priming them.
• Getting involved in community projects, such as donating painting materials to Cotswold House, a home for homeless women, and tools to tidy up community gardens.